THE
Why capable officers stop deciding — and how to build the Fast State.
A finished factory waits fourteen months for a single clearance. No one stole anything; no rule was broken; and the country grows poorer — by no one's hand. O.P. Singh names that loss the Fear Tax: the cost of the decisions officers withhold, about two per cent of GDP a year. The book sets out the cure — the C.O.P. Model: Clarity, Ownership, Protection — installed office by office, in ninety days, without a single new law.
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“A seminal work — a startlingly original third lens on institutional underperformance, and how it can be reversed.” — Dr Shashi Tharoor, from the Foreword
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